Food is very good and my mum always eats whats given to her. A strong recommendation I I feel.

They come round to brush her hair and do her nails to make sure she looks nice.

'She's fed by the staff as she's started to struggle with food. I asked her to go into the other dining room and she gets assistance now. bjg gjbjg bgfubh

 

 

 

 

 

 

 

01332 382660

01332 382671

managerhollytreelodge@talktalk.net

Services

  • Care Plans

    Every resident has a detailed and comprehensive care plan, which relates specifically to their needs and preferences and how they wish them to be met. A care plan is assembled by gathering information from the local authorities (care management team), residents, residents family, advocate, and G.P.

  • Medication

    Generally medicines are accessed (via Doctor's prescription) by the home and senior care staff will administer them to you at the appropriate times. Should you wish to look after your own medication then any help or advice needed will be given by senior staff.

  • Meals

    Meals are varied and nutritious. There is a four-week rotating lunch menu and a two weekly teatime menu. The cook addresses residents individual likes/dislikes on a daily basis.

  • Breakfast

    A selection of cereals, fruit juice, tea or coffee, toast, or a cooked breakfast.

  • Lunch

    Choice of two main courses and puddings.

  • Tea

    Choice of cooked option or sandwiches/soup.

  • Supper

    Drinks and snacks.

  • Religion/services

    A monthly morning service is held for all denominations, arrangements are made on request for the service of communion.

  • Social activities

    Numerous in house activities and games are available on a regular basis, outside entertainment / singers / armchair aerobics are offered, trips to garden centers and other local places of interest, (occasional outings may incur cost). Summer, autumn and Christmas fairs are held as well as lawn barbecues to which families, friends and local people are invited.

  • Visiting

  • Visitors are always welcome. We welcome the contact between residents and ourselves at all times. Telephone calls to and from relatives bring pleasure to residents if visiting is difficult, we will always assist residents who require assistance with this process. Contact with family and friends are of supreme importance to the well being of residents. We do however ask you to be kind enough not to visit during meal times or very early in the morning or late at night.

View our Privacy Policy

Privacy Policy Notice

The Policy:

This privacy policy notice is served by Holly Tree Lodge, 2/4 Thornhill Road, Derby, DE22 3LX, under the website; www.hollytreelodge.co.uk . The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Holly Tree Lodge Ltd
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a user’s computer or device.

    • Key principles of GDPR:

    Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

    Processing of your personal data

    Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: ZA504979.
  • Lawful basis: Contract
  • Where our purpose for processing is: To fulfil all the contractual obligations undertaken by Holly Tree Lodge.
  • We process your information in the following ways: Electronically and hard copies.
  • Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  • Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include;

    • If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

    Your individual rights

    Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

    • You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

    We handle subject access requests in accordance with the GDPR.

    Internet cookies

    We don’t use cookies on our website.

    Data security and protection

    We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

    Resources & further information

  • Overview of the GDPR - General Data Protection Regulation
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations 2003
  • The Guide to the PECR 2003
  • Small business GDPR policy template
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